Complaints & Appeals

A$50.00 excl. tax

In this webinar we cover the requirements under the Standards for Registered Training Organisations for clauses 6.1-6.6 Supporting and Informing Learners; Managing Complaints and Appeals.

Superhero Members call the office or speak to your CLO to register anyone in your team you think should attend.

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Live and online full-day workshop for Trainers and Assessors who either need to write a Trainers Matrix or update their existing Trainers Matrix.The Trainers Matrix is often the most non-compliant at audit

For Vivacity Superhero Members, this is included in your membership package so contact your CLO or call the office to get you and your team registered.

 
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